Question: What do I do if I forgot my Wi-Fi password?


Answer: The best way out is to start by setting up your router using a wired connection. Physically being present next to the router makes things easier. Now use an Ethernet cable to connect your PC or Laptop to the router and follow the below mentioned steps:

Step 1: Use the browser of the PC or laptop and go to the Asus router login page to access the web-based router setup page.

Step 2: Enter the Username and password of the admin page and click Okay. If you have lost this particular password, you need would be needed to reset the router using the Reset button present. Hold down on the reset button for 10 seconds minimum and once you release it, it will go back to the default factory settings. This will delete all your preferences so you will have to re-enter all the settings again.

Step 3: In case you have the username and password to the admin page, you simply need to go to the Wireless tab under the General settings. Click on reset password and then you will be asked to enter the new password. It is recommended that you use the WPA2 Personal security settings as it is the most secure way to protect your router.

Step 4: Click Apply to save the settings.


Question: Why don’t I have access to the settings page?

Answer: If somehow you are not able to access the settings page, you would be required to perform the following steps. These include:

Step 1: Use and Ethernet cable to connect your wireless router to a Laptop or PC.

Step 2: Next we need to make sure that your computer is receiving the IP automatically through the DHCP server. To make sure that is correct, head over to the network settings and set the TCP/IPv4 general setting’s option, obtain an IP address automatically and obtain DNS addresses automatically.

Step 3: Next you need to make sure that the web browser has not set up proxy.

Step 4: We need to next make sure that your Asus wireless router is visible in the network. To check that, open the Asus utility app in the PC and head over to the ‘Device discovery’ page.

Step 5: Once you see the device on the network, restore the router to default settings. Now try to open the settings page of the Asus Wireless router.

Step 6: If you are still unable to open the settings page, press and hold the reset button behind the router that would erase all the settings and set your router to a state of default factory settings. You would need to re-enter all your settings after the reset.

Question: How do I monitor my USB device?

Answer: Your Asus router allows you to share files and other folders through a USB connection that’s attached directly to your router. You can also connect printer to share the same with all the users in the network. You can check and monitor all your USB devices connected to the router using the below mentioned method:

Step 1: The first thing you need to do is to head over to the router settings page that you can access using the IP or enter

Step 2: Once you see the General settings, go to Network Map.

Step 3: Once on the Network map, locate and select the USB Disk status icon. This icon would contain all the information of the USB connections that exist with your device.

Step 4: You can then head over to the AiDisk Wizard field to start the internet file sharing. Go to the setup FTP server option and create a connection to start the file transfer.

It is also extremely important to remove all USB drives safely from the network to avoid any malfunction or data loss to the device. To safely remove the device from the network, open the settings page and on the top right corner, find and click the option “Eject USB disk”.